Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
-
This article summarizes a webinar from Royal Bank of Canada (RBC). Representatives from RBC shared how the organization has supported employees to embrace agile ways of…
-
Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
-
Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
Measure Spotlight Results
(1 - 5 of 252 Results)End-users of company products and services subject to legal requests per business entity employee
Legal requests processed annually per 1,000 users subject to legal requests
Legal requests processed annually per legal requests team FTE
Legal requests team FTEs per business entity employee
External legal requests FTEs that are managed internally as a percentage of total legal request FTEs
