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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2021 PPM Priorities and Challenges: Services Sector
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Collections
Excellence in Knowledge Management 2020
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Tools & Templates
KM Program Structure & Staffing Examples: Excellence in Knowledge Management Recipients
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Collections
Supply Chain Management Blueprints for Success Reports
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Articles
Communities of Practice: Advice from KM Leaders
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Infographics
What Makes MITRE Excellent at KM?
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Case Study
Excellence in Knowledge Management at MITRE
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Infographics
What Makes Arup Excellent at KM?
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Infographics
What Makes SNC-Lavalin Excellent at KM?
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Articles
How to Find and Work with Trusted Benchmarking Partners
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Case Study
Excellence in Knowledge Management at Arup
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Case Study
Excellence in Knowledge Management at SNC-Lavalin
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
