Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures
2021 PPM Priorities and Challenges: Services Sector
-
Presentation Slides
Delivering a Process Thinking Culture
-
Articles
Cultivating A Process Thinking Culture at UPS
-
Webinars & Videos
Delivering a Process Thinking Culture
-
Case Study
People-Centered Change Management: Sunflower
-
Presentation Slides
How Digital Transformation Helps Utilities Drive Better Performance
-
Webinars & Videos
How Digital Transformation Helps Utilities Drive Better Performance
-
Case Study
Establishing an Analytics Program: Cementos Argos S.A Case Study
-
Articles
Applying Agile in Knowledge Management
-
Case Study
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
-
Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
-
Case Study
Roles and Practices of Project Management Offices in the Utility Industry: Tennessee Valley Authority Case Study
-
Articles
Project Management Office Measurement in the Utility Industry
-
Articles
Project Management Office Structure in the Utility Industry
-
Articles
Common Challenges for Project Management Offices in the Utility Industry
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
