Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Process Classification Framework
APQC Process Classification Framework (PCF) - Education - PDF Version 7.2.1
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Education - Excel Version 7.2.1
-
Case Study
Using Frameworks to Establish Process Standards in Developing Regions
-
Case Study
Using the PCF to Standardize Processes-Syngenta Case Study
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
