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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Enterprise Content and Collaboration in the Cloud
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Collections
Excellence in Knowledge Management 2020
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Data and Measures
Virtual Collaboration in the Services Industry
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Data and Measures
Virtual Collaboration in the Software Industry
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Data and Measures
Virtual Collaboration in the Aerospace Industry
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Tools & Templates
KM Program Structure & Staffing Examples: Excellence in Knowledge Managment Recipients
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Presentation Slides
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
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Webinars & Videos
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
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Infographics
What Makes Deloitte Excellent at KM?
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Articles
KM Adoption and Behavior Change: Advice from KM Leaders
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Articles
Communities of Practice: Advice from KM Leaders
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Articles
Achieving Benchmarking Excellence at Boeing
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
