
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections
Enterprise Content and Collaboration in the Cloud
-
Collections
Excellence in Knowledge Management 2020
-
Data and Measures
Virtual Collaboration in the Services Industry
-
Data and Measures
Virtual Collaboration in the Software Industry
-
Data and Measures
Virtual Collaboration in the Aerospace Industry
-
Tools & Templates
KM Program Structure & Staffing Examples: Excellence in Knowledge Managment Recipients
-
Presentation Slides
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
-
Webinars & Videos
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
-
Infographics
What Makes Deloitte Excellent at KM?
-
Articles
KM Adoption and Behavior Change: Advice from KM Leaders
-
Articles
AI and Smart Technologies: Advice from KM Leaders
-
Articles
Communities of Practice: Advice from KM Leaders
-
Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
-
Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
-
Articles
Achieving Benchmarking Excellence at Boeing
Featured Resources
Staff Selections
-
Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
-
Infographics
How Organizational Size Affects Process Program Structures
-
Articles
Understanding Management Layers & Spans of Control
-
Articles
Encouraging Collaboration in the New Reality
-
Articles
What Supply Chain Leaders Need to Know for 2021