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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Excellence in Knowledge Management at Arup
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Collections
Excellence in Knowledge Management 2020
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Case Study
Excellence in Knowledge Management at SNC-Lavalin
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Articles
Engaging Customers in Knowledge Management at CyberArk
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Data and Measures
Intersection of Data, Process, and Knowledge Management: Services Industry
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Articles
Knowledge Management in Microsoft 365: Opportunities and Challenges
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Collections
Enterprise Content and Collaboration in the Cloud
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Webinars & Videos
Connect the Virtual Workplace Using Intelligent Search
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Presentation Slides
Connect the Virtual Workplace Using Intelligent Search
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Articles
Applying a KM Recommendation Engine at Cognizant
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Articles
Leveraging KM Technology Through Crisis and Disruption
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Collections
KM Conversations: KM for a Smarter, More Automated World
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Articles
Using AI for Better Content Management at Mercer
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
How KM Innovates Through Disruption and Change
Featured Resources
Staff Selections
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Reports & White Papers
Reactive to Proactive: The Next 90 Days
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Reports & White Papers
Supply Chain Planning: Blueprint for Success
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Articles
Cycle Time for Short-term Cash Flow Forecasting
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Articles
Developing Critical Skills for Remote Work Success
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Reports & White Papers
Breaking the Barriers to Knowledge Sharing
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Infographics
Working From Home in Supply Chain: 2020 Quick Poll Results
