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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Infographics
What Makes MITRE Excellent at KM?
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Case Study
Excellence in Knowledge Management at MITRE
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Case Study
Developing an Enterprise Knowledge Management Strategy at the U.S. Pharmacopeia
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Articles
Engaging Customers in Knowledge Management at CyberArk
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Articles
Applying a KM Recommendation Engine at Cognizant
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Collections
KM Conversations: KM for a Smarter, More Automated World
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Articles
KM and Covid-19: Stories from the Front Line
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Collections
KM Conversations: Engaging Employees in Virtual Collaboration
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Webinars & Videos
Embedding Intelligence in KM: Cognizant Technology Solutions
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Presentation Slides
Embedding Intelligence in KM: Cognizant Technology Solutions
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Webinars & Videos
Managing KM Change Amidst Failure and Chaos
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Presentation Slides
Managing KM Change Amidst Failure and Chaos
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Articles
Building Strong Communities at World Vision International
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Tools & Templates
Microsoft’s Community Culture Accelerators: Examples
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
