APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Connecting People Through Communities
Communities of practice are an excellent mechanism for facilitating connections among colleagues. Past research identified three features that help communities enable people…
At APQC's 2016 Knowledge Management (KM) Conference, APQC research program managers Elissa Tucker and Lauren Trees shared findings from APQC's 2016 best practices study, …