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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2021 PPM Priorities and Challenges: Manufacturing Sector
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Collections
APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
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Articles
Simplicity to Empower the Business for Process: Q&A
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Webinars & Videos
Benchmarking: Two Tales of Success
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Webinars & Videos
Simplify Process Management to Amplify Success
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Articles
Achieving Benchmarking Excellence at Boeing
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Presentation Slides
Simplify Process Management to Amplify Success
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Presentation Slides
Benchmarking: Two Tales of Success
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Articles
Simplifying Process Management at Collins Aerospace
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Data and Measures
Key Benchmarks for Common Quality Measures: Aerospace Industry
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Data and Measures
Business Process Management Maturity Benchmarks: Aerospace Industry
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Data and Measures
Business Process Management Maturity Benchmarks: Retail and Wholesale Industry
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Articles
How to Find and Work with Trusted Benchmarking Partners
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Data and Measures
Intersection of Data, Process, and Knowledge Management: Retail and Wholesale Industry
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Case Study
Simplifying Process Management to Amplify Its Success at Collins Aerospace
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
