Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
Transforming the Employee Experience at IBM
From an April 2019 APQC webinar, IBM’s Benoit Hardy-Vallée presented five guiding principles that IBM used to transform HR and the employee experience. Use Agile and…
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Presentation Slides|
Transforming the Employee Experience at IBM
From an April 2019 APQC webinar, IBM’s Benoit Hardy-Vallée presented five guiding principles that IBM used to transform HR and the employee experience. Use Agile and…
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Reports & White Papers|
Blueprint for Success: Training and Development
APQC’s Training and Development Blueprint for Success offers tools and techniques for fine-tuning learning processes to generate maximum value from limited resources. Inside…
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Presentation Slides|
Tune up Your Training Process Using Benchmarks and Best Practices
From a May 2018 webinar, APQC’s principal research lead in human capital management, Elissa Tucker shows how to use benchmarking and best practices to assess and refine your…
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Webinars & Videos|
Tune up Your Training Process Using Benchmarks and Best Practices
From a May 2018 webinar, APQC’s principal research lead in human capital management, Elissa Tucker shows how to use benchmarking and best practices to assess and refine your…
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Case Study|
Employee Development Best Practices: SAS Institute
SAS has an entrepreneurial culture centered on continuous employee development. Read about SAS' holistic approach to assessing development needs and the multiple development…
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Presentation Slides|
Rethinking Performance and Career Management
From an APQC January 2018 webinar during which Priscila Metzgar and Lisa Gold shared information on two MITRE programs. MITRE CLEAR Conversations™ – An approach to…
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Webinars & Videos|
Rethinking Performance and Career Management
From an APQC January 2018 webinar, Priscila Metzgar and Lisa Gold share information on the MITRE programs. MITRE CLEAR Conversations™ – An approach to performance…
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Learn how BAE Systems, Inc. assesses organizational and individual learning needs and works to close these using experiential methods. Find out how the organization prepares…
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As virtual learning becomes more ubiquitous, people may wonder whether traditional, high-touch training approaches like mentoring still have a role to play. But the past few…
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Case Study|
Boeing Co. - Technical Mentoring Case Study
Boeing Co. is the world's largest manufacturer of commercial aircraft and defense, space, and security systems. This case study focuses on mentoring practices that Boeing…
Measure Spotlight Results
(1 - 5 of 104 Results)Hours spent developing new classroom training content per trainee
Hours spent developing new e-learning training content per trainee
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of learning days per employee
Number of business entity employees per FTE in learning administration
