Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Training and Development Key Benchmarks: Utility Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, this article provides human capital management key performance…
-
Data and Measures|
Training and Development Key Benchmarks: Aerospace Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, this article provides human capital management key performance…
-
Data and Measures|
Key Human Capital Management Benchmarks: Utility Industry Overview
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks for organizations in the utility industry.
-
Reports & White Papers|
Blueprint for Success: Training and Development
APQC’s Training and Development Blueprint for Success offers tools and techniques for fine-tuning learning processes to generate maximum value from limited resources. Inside…
-
Presentation Slides|
Tune up Your Training Process Using Benchmarks and Best Practices
From a May 2018 webinar, APQC’s principal research lead in human capital management, Elissa Tucker shows how to use benchmarking and best practices to assess and refine your…
-
Webinars & Videos|
Tune up Your Training Process Using Benchmarks and Best Practices
From a May 2018 webinar, APQC’s principal research lead in human capital management, Elissa Tucker shows how to use benchmarking and best practices to assess and refine your…
-
Schneider Electric is rethinking employee development for a VUCA (volatile, uncertain, complex, and ambiguous) environment. Read about its agile, competency-driven program…
-
Learn how BAE Systems, Inc. assesses organizational and individual learning needs and works to close these using experiential methods. Find out how the organization prepares…
-
When most people think about mentoring, what comes to mind is career advice and counseling. But another powerful application of mentoring is as a knowledge transfer technique…
-
As virtual learning becomes more ubiquitous, people may wonder whether traditional, high-touch training approaches like mentoring still have a role to play. But the past few…
-
Case Study|
Boeing Co. - Technical Mentoring Case Study
Boeing Co. is the world's largest manufacturer of commercial aircraft and defense, space, and security systems. This case study focuses on mentoring practices that Boeing…
-
Infographics|
6 Steps to Mentoring Success
APQC has conducted an in-depth Best Practices Study highlighting mentoring programs of seven featured organizations that help participants develop expertise in their fields,…
-
Articles|
Measuring the Health of a Mentoring Program
Measurement helps mentoring programs identify improvement opportunities and communicate the value of mentoring to potential participants and their managers, according to APQC…
-
Articles|
Find a Way to Gauge the Value of Mentoring
No matter what business purpose an organization pursues through mentoring, it must evaluate its program in order to determine whether it is achieving its goals. APQC’s…
-
No matter what business purpose an organization pursues through mentoring, it must evaluate its program in order to determine whether it is achieving its goals. A common…
Measure Spotlight Results
(1 - 5 of 602 Results)Voluntary terminations as a percentage of total business entity employees
Percentage of employees with access to Employee Self-Service (ESS) system
Number of FTEs that perform the HR function per $1 billion revenue
Involuntary terminations as a percentage of total business entity employees
Percentage of managers with access to Manager Self-Service (MSS) system
