Home

Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

Looking for something specific?

Ask us
Aerospace Energy and Utility Insurance Professional Services/Business Services Software Knowledge Management Organization and Management Reset Filters

Search by keyword in the box below. Use the filter on the left to browse.

1 - 15 of 15 Results

Measure Spotlight Results

(1 - 5 of 293 Results)

Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue

Number of FTEs that perform the processes "manage employee development" and "develop and train employees" per $1 billion revenue

Number of FTEs that perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1 billion revenue

Outsourced cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost

Overhead cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost
View all measure spotlight results icon--arrow--right
June Process and Knowledge Management Virtual Training Events -- Register Now