Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Training and Development—Program Essentials
Organizations have many different approaches to providing training and development, but not all approaches are created equal. This article describes nine essential practices…
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Reports & White Papers|
Blueprint for Success: Training and Development
APQC’s Training and Development Blueprint for Success offers tools and techniques for fine-tuning learning processes to generate maximum value from limited resources. Inside…
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Presentation Slides|
Tune up Your Training Process Using Benchmarks and Best Practices
From a May 2018 webinar, APQC’s principal research lead in human capital management, Elissa Tucker shows how to use benchmarking and best practices to assess and refine your…
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Webinars & Videos|
Tune up Your Training Process Using Benchmarks and Best Practices
From a May 2018 webinar, APQC’s principal research lead in human capital management, Elissa Tucker shows how to use benchmarking and best practices to assess and refine your…
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Learn how BAE Systems, Inc. assesses organizational and individual learning needs and works to close these using experiential methods. Find out how the organization prepares…
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Reports & White Papers|
Human Capital Management Strategy: Blueprint for Success
Every organization needs a plan for managing talent in ways that enable it to reach strategic objectives. This report is a roadmap for creating and implementing such a plan…
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Podcasts|
Workforce Planning Gets an Upgrade
Yesterday’s workforce planning won’t cut it today. Find out why and what needs to change in this APQC human capital management podcast, sponsored by T.H. Easter Consulting…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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With the current pace of change in the business world, strategic workforce plans become outdated soon after completion. The best-practice organizations in APQC's Strategic…
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Articles|
Top Approaches for Closing Talent Gaps
Talent gaps are a pervasive organizational challenge. Business change is happening at such a pace that workers and employers are struggling to keep up with the most critical…
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What do experienced workforce planners see for the future of the strategic workforce planning process? Find out in this article based on APQC's Strategic Workforce Planning:…
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When strategic workforce planning is conducted well, the organizational benefits are great. This is among the findings of APQC's Strategic Workforce Planning: Best and Next…
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Analytics play the central supporting role in strategic workforce planning programs at every best-practice organization in APQC's Strategic Workforce Planning Best and Next…
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To be effective, strategic workforce planning should be a collaborative process, involving many stakeholders. This is a key finding of APQC's Strategic Workforce Planning…
Measure Spotlight Results
(1 - 5 of 611 Results)Outsourced cost to perform the HR function as a percentage of total HR function cost
Personnel cost to perform the HR function as a percentage of total HR function cost
Systems cost to perform the HR function as a percentage of total HR function cost
Number of learning days per employee
Cycle time in calendar days to fulfill an ad hoc information request
