Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Identifying Gaps in the Employee Experience
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Mining Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Petroleum/Chemical Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Training and Development Key Benchmarks: Petroleum/Chemical Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
Training and Development Key Benchmarks: Aerospace Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Training and Development Key Benchmarks: Mining Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Petroleum/Chemical Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Aerospace Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Mining Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
HCM Strategy Key Benchmarks: Aerospace Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Data and Measures|
HCM Strategy Key Benchmarks: Petroleum/Chemical Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Petroleum/Chemical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the petroleum…
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Collections|
Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Mining Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the mining industry…
Measure Spotlight Results
(1 - 5 of 622 Results)First contact resolution rate for your HR service center
Selling, general, and administrative (SGA) costs per business entity employee
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Cycle time in days from identifying the need to hire a new employee to approval of the job requisition
Number of new hires per FTE that performs the process group "recruit, source, and select employees"
