Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study|
Knowledge Management at BAE Systems Inc.
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. BAE Systems’ KM efforts were selected for inclusion in…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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BAE Systems has experimented with KM over the past decade. Its previous KM program focused primarily on technology solutions and was disbanded in 2010. In 2013, KM and…
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Presentation Slides|
Making Collaboration and Knowledge-Sharing Work Without a Formal KM Program
BAE Systems has experimented with KM over the past decade. Its previous KM program focused primarily on technology solutions and was disbanded in 2010. In 2013, KM and…
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Reports & White Papers|
Managing Project Knowledge
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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Articles|
Managing Project Knowledge (Study Overview)
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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Case Study|
Managing Project Knowledge at BAE Systems Inc.
To help project management teams and offices build the right KM capabilities, APQC recently conducted a study exploring the intersection of knowledge and project management…
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When most people think about mentoring, what comes to mind is career advice and counseling. But another powerful application of mentoring is as a knowledge transfer technique…
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Case Study|
Boeing Co. - Technical Mentoring Case Study
Boeing Co. is the world's largest manufacturer of commercial aircraft and defense, space, and security systems. This case study focuses on mentoring practices that Boeing…
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At APQC's 2016 Knowledge Management (KM) Conference, APQC research program managers Elissa Tucker and Lauren Trees shared findings from APQC's 2016 best practices study, …
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Articles|
Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
APQC has conducted three large-scale best practices studies to investigate how organizations identify, capture, and transfer critical knowledge. Throughout this research, one…
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How do organizations identify, capture, and transfer critical knowledge? APQC has conducted three large-scale best practices studies to unlock the answers, and the research…
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Articles|
Knowledge Transfer Approaches: Leveraging Retirees and Integration with the Employment Lifecycle
This article describes strategies for integrating knowledge transfer into every stage of the employee lifecycle, from onboarding to retirement and beyond. It includes…
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Case Study|
U.S. Army Armament Research, Development and Engineering Center (ARDEC) - Technical Mentoring Case Study
This case study describes technical mentoring practices at one of the specialized research, development, and engineering centers within the U.S. Army Research, Development…
Measure Spotlight Results
(1 - 5 of 145 Results)Hours spent developing new classroom training content per trainee
Hours spent developing new e-learning training content per trainee
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of learning days per employee
Number of business entity employees per FTE in learning administration
