Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collins Aerospace is among the world’s largest suppliers of aerospace and defense products. Headquartered in Charlotte, North Carolina, the company operates more than 250…
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Data and Measures|
Training and Development Key Benchmarks: Petroleum/Chemical Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Training and Development Key Benchmarks: Aerospace Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Training and Development Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Training and Development Key Benchmarks: Mining Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Training and Development Key Benchmarks: Healthcare Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Current State of Learning and Development Survey Report: Petroleum/Chemical Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Data and Measures|
Current State of Learning and Development Survey Report: Aerospace Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Data and Measures|
People of Process Management 2023: Petroleum/Chemical Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Aerospace Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Healthcare Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Mining Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
The Future of Finance Talent Survey Report: Healthcare Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Collins Aerospace, one of the world’s largest suppliers of aerospace and defense products, has leveraged process management for over 20 years. However, the organization…
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Presentation Slides|
World Class Journey- Implementing Business Process Management Across Intel Finance
In late 2018, Intel's Finance World Class Program triggered a project to design and implement a Business Process Management (BPM) framework. The goal of this effort was to…
Measure Spotlight Results
(1 - 5 of 96 Results)Total cost to perform the process "develop and train employees" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
Total cost to perform the process "develop and train employees" per process FTE
Personnel cost to perform the process "develop and train employees" per process FTE
Total cost to perform the process "develop and train employees" per business entity FTE
Percentage of business entity's annual learning budget spent on developing skills related to AI
