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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Number of learning days per employee

Percentage of training programs developed externally

Percentage of training programs developed internally

Percentage of training programs developed through other channels

Percentage of training programs developed through partnerships with external specialists
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