
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process Classification Framework
APQC Process Classification Framework (PCF) - Telecommunications - Excel Version 5.0.0
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Process Classification Framework
APQC Process Classification Framework (PCF) – Healthcare Provider – PDF Version 6.1.1
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Process Classification Framework
APQC Process Classification Framework (PCF) – Health Insurance Payor – PDF Version 6.1.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Broadcasting - Excel Version 6.1.0
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Process Classification Framework
APQC Process Classification Framework (PCF) – Healthcare Provider – Excel Version 6.1.1
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Process Classification Framework
APQC Process Classification Framework (PCF) – Health Insurance Payor – Excel Version 6.1.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Consumer Products - Excel Version 6.1.0
Featured Resources
Staff Selections
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Articles
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Infographics
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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What Supply Chain Leaders Need to Know for 2021