Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
2024 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2024 annual research into priorities and challenges for Supply Chain Management.Click here for results from 2023's…
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Data and Measures|
Digital and Its Role in Process: Professional Services/Consulting Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Retail/Wholesale Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Services Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
2024 Supply Chain Priorities and Challenges: Retail and Wholesale Industry Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. The purpose of this research was to learn about organizations’…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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Reports & White Papers|
Reasons To Invest In Content Management
The importance of investing in enterprise content management processes and structures is becoming more apparent among organizations. Over time, the lack of effective…
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Data and Measures|
2023 SCM Priorities and Challenges Survey Report: Retail and Wholesale Industry
APQC concluded its ninth annual Supply Chain Management Priorities and Challenges research in early 2023. The purpose of this research was to learn about organizations’…
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Reports & White Papers|
Supply Chain Planning Practices: Cross-Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
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ZUUM Transportation is a tech startup focused on optimizing logistics through greater collaboration and the reduction of waste and inefficiency in freight transportation…
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This case study explores how BDP International implemented a global finance transformation to eliminate waste, standardize processes, improve reporting, and scale through…
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Webinars & Videos|
Finance Transformation and Automation at BDP International
In this APQC webinar, Todd Dooley, CFO of BDP International, a worldwide logistics and transportation services company, discusses his organization’s recent finance…
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Presentation Slides|
Finance Transformation and Automation at BDP International
In this APQC webinar, Todd Dooley, CFO of BDP International, a worldwide logistics and transportation services company, discusses his organization’s recent finance…
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Data and Measures|
2019 Knowledge Management Priorities in the Services Industry
This report outlines services organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months…