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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Excellence in Knowledge Management 2020
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Infographics
What Makes Deloitte Excellent at KM?
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Infographics
What Makes Mercer Excellent at KM?
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Case Study
Excellence in Knowledge Management at Deloitte
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Infographics
What Makes MITRE Excellent at KM?
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Infographics
What Makes Infosys Excellent at KM?
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Infographics
What Makes Cognizant Excellent at KM?
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Case Study
Excellence in Knowledge Management at MITRE
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Case Study
Excellence in Knowledge Management at Infosys
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Infographics
What Makes Arup Excellent at KM?
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Infographics
What Makes SNC-Lavalin Excellent at KM?
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Case Study
Excellence in Knowledge Management at Cognizant
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Case Study
Excellence in Knowledge Management at Mercer
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Case Study
Excellence in Knowledge Management at Arup
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
