Resource Library

Interactive Invoicing Tune-Up Diagnostic

Examine the essential metrics to ensure that your practices will keep you ahead of the competition. APQC's Invoicing Tune-Up Diagnostic highlights recent Open Standards…

Interactive Credit Tune-Up Diagnostic

Examine the essential metrics to ensure that your practices will keep you ahead of the competition. APQC's credit tune-up diagnostic highlights recent Open Standards…

Compensation Benchmarking Resource List

This is a curated list of organizations that provide compensation benchmarking data. Viewers may click on the provided links to learn more about the offerings and fees…

Employee Benefits Benchmarking Resource List

This is a curated list of organizations that provide data on employer benefits plans. Viewers may click on the provided links to learn more about the offerings and fees…

APQC's Measurement Alignment Worksheet

For measurement to provide real value, an organization must ensure that its measures align with both the strategic goals of the business and employees’ daily work. APQC's…

Interactive Finance Organization Tune-Up Diagnostic

Prepared using data from APQC’s Open Standards Benchmarking Finance Organization survey, this interactive diagnostic in Excel can help you compare your finance function's…

APQC's Seven Tenets of Process Management Supporting Content and Best Practices

This resource guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's Seven Tenets…

Auditing a Process to Determine Improvement Opportunities

The purpose of this article is to present the key considerations for organizations looking to assess if a process is being executed the way it was documented and if there are…

PCF Risk Assessment Tool

This tool can be used to assess and document the potential risks associated with the organization's processes as discussed in Managing Risk: How to Use the Process…

Interactive Procurement Tune-Up Diagnostic

Compare your essential procurement metrics against your peers in this interactive spreadsheet. Click here to access an article version of the diagnostic summarizing key…

Interactive Reward and Retain Employees Tune-up

Prepared using data from APQC’s Open Standards Benchmarking Reward and Retain Employees survey, this interactive diagnostic in Excel can help you compare your recruiting…

Accounts Receivable Glossary of Key Terms

APQC created this glossary of terms to help those interested in accounts receivable (AR) process improvement, benchmarking, and/or professional development by explaining key…

Credit and Collections Glossary of Terms

APQC created this glossary of terms to help those interested in credit and collections process improvement, benchmarking, and/or professional development by explaining key…

Key Roles in Accounts Receivable Processes

APQC created this description of accounts receivable (AR) key roles to help leaders, hiring managers, new hires, and those involved in AR process improvement.

Accounts Receivable Associations and Certifications

APQC created this list of accounts receivable–related associations and certifications as a resource for those engaged in or working with the AR function.