
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
Organizations need a process framework for benchmarking, managing processes, and improving performance. Additionally, organizations need ways to align their process…
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Reports & White Papers|
BPM Toolkit: Evidence-Based Best Practices for Process Leaders
Manifest industry-disrupting innovation. Surprise and delight customers. Realize exponential increases in efficiency. Whatever the strategic goal, an evidence-based approach…
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Reports & White Papers|
Delegation of Authority in Practice
APQC conducts survey research on delegation of authority policy to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Reports & White Papers|
AI in the HR Function: Survey Report
In the second half of 2024, HR leaders from across the globe and across industries answered questions about their objectives for using AI, practices related to using AI, and…
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Reports & White Papers|
Supply Chain Planning Data and Process Management: Cross-Industry Report
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…
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Reports & White Papers|
Supply Chain Planning Strategy and Culture: Cross-Industry Report
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…
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Reports & White Papers|
Supply Chain Planning Technology and Visibility: Cross-Industry Report
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…
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Reports & White Papers|
2025 Financial Management Priorities and Challenges: White Paper
APQC conducted its annual Financial Management Priorities and Challenges survey in late 2024 to better understand the focus areas, initiatives, and challenges that will shape…
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Reports & White Papers|
2025 Supply Chain Priorities and Challenges: White Paper
In its 2025 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Reports & White Papers|
Delivering Knowledge at the Teachable Moment
Focus on the teachable moment and just-in-time learning continues to create a lot of convergence between KM and learning, given that many KM approaches also focus on on…
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Reports & White Papers|
2025 Operational KPI Priorities & Challenges Survey Report
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
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Reports & White Papers|
2025 Knowledge Management Priorities and Trends Survey Report
Although knowledge management has been present for decades, its role and methods are constantly evolving in response to the ever-changing business environment, user…
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Reports & White Papers|
2025 Process & Performance Management Priorities & Challenges Survey Report
In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.This report…
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Reports & White Papers|
Scope of ESG Reporting: Cross-Industry Practices Report
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
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Reports & White Papers|
Environmental Reporting: Cross-Industry Practices Report
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…