Resource Library

Where Should HR Focus in 2025 to Improve the Employee Experience? Top 10 Largest Gaps in the Employee Experience

Most HR functions are struggling to identify exactly where organizations are falling short in the employee experience as they see retention and engagement drop at alarming…

What Matters Most to Today's Workforce? Top 10 Most Important Factors of the Employee Experience

The overall employee experience has come under scrutiny as employee engagement and retention challenges threaten the overall productivity of organizations.APQC conducted…

Increasing Overall Sales Forecast Accuracy

To strengthen financial health, look for ways to incrementally improve the accuracy of your sales forecasts.Equipped with a reliable, accurate sales forecast, leaders can…

3 Tactics to Increase Automation of Journal Entry Line Items

Is your accounting team doing too much manual work? To understand the answer to this question, one helpful metric to track, benchmark, and manage is the percentage of…

How to Set Up a Process Management Program

There is no one-size-fits-all approach to managing process work and setting up a business process management (BPM) program from scratch is huge a lift. APQC has created…

Challenges to ESG Reporting

Environmental, Social, and Governance (ESG) reporting is an essential part of providing updates to stakeholders of all kinds, including regulatory agencies. Yet it is a…

Risk Management in Supply Chain: 2024 Current State

APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…

Continuous Improvement in Supply Chain: 2024 Current State

APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…

Sales and Operations Planning in Supply Chain: 2024 Current State

APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…

Hours to Reconcile the General Ledger

In a perfect world, all financial transactions feed neatly into a single enterprise resource planning (ERP) system, fully automating the once tedious, manual task of…

Percentage of Duplicate Disbursements Processed

No one likes to be charged twice or overpay for a product or service, and the same is true for organizations. To remain vigilant in this area, every organization should track…

8 Proven Practices for Successful Communities of Practice

Communities of practice are networks of people who come together to share and learn from one another face-to-face, virtually, or both. Most organizations develop communities…

The Power of Effective Storytelling

KM programs must use influence and act as a bridge builder between stakeholder groups to ensure knowledge is flowing throughout the organization. It is sometimes difficult to…

Tips and Best Practices for Effective Knowledge Mapping

A knowledge map is a visual representation of an organization’s intellectual capital. This allows stakeholders to easily pinpoint and prioritize critical knowledge, how it…

Structured Knowledge Transfer

Structured knowledge transfer is the process of pinpointing, capturing, and passing on valuable tacit knowledge (undocumented knowledge derived from years of hands-on…