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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Talent Acquisition: Industry Practices Reports
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Overviews from APQC's 2020 Process and Performance Management Online Summit
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Key Human Capital Management Benchmarks: Automotive Industry
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Key Human Capital Management Benchmarks: Government/Military Industry
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Key Human Capital Management Benchmarks: Cross-Industry
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Key Human Capital Management Benchmarks: Petroleum/Chemical Industry
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Talent Acquisition Key Benchmarks
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Key Human Capital Management Benchmarks: Utility Industry
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Key Human Capital Management Benchmarks: Consumer Products/Packaged Goods Industry
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Key Human Capital Benchmarks: Financial Services/Banking Industry
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Key Human Capital Management Benchmarks: Retail and Wholesale Industry
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Key Human Capital Management Benchmarks: Insurance Industry
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Key Human Capital Management Benchmarks: Services Industry
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Key Human Capital Management Benchmarks: Pharmaceutical Industry
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Excellence in Knowledge Management 2020
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Understanding Procurement Benchmarks and Best Practices
