Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Webinars & Videos|
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
In this webinar, GBTEC shares a captivating case study on the reinvention of Operational Excellence, where Stromberg and Geising-Eggers share transformative strategies that…
-
Webinars & Videos|
What to Expect in Process and Performance Management in 2024
APQC's process and performance management research team conducted its annual survey to understand the common challenges and priorities of practitioners in 2024. The survey…
-
Webinars & Videos|
Advice from a Business Process Management Expert
Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, interviews Stacey Vokrot-Mello, ERP Excellence Lead at Cargill, Inc.,…
-
Webinars & Videos|
Developing Critical Skills for Process and Knowledge Professionals
Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, interviews Maggie Starkey, Knowledge Management Specialist at Kraton…
-
Webinars & Videos|
Top Priorities for 2024 and How APQC Research Can Help
In this video, Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, reveals the top priorities for process and performance…
-
Webinars & Videos|
Top Process Management Priorities in 2024
In this video, Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, dives into the priorities and challenges associated…
-
Webinars & Videos|
What is Changing in Process and Performance Management in 2024?
In this video, Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, discusses the top trends driving change in the process…
-
Webinars & Videos|
Three Benefits of Strong End-to-End Process Governance
In this video, Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, discusses three key points organizations should…
-
Webinars & Videos|
How to Get Started with End-to-End Processes
In this video, Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, discusses how to get started with end-to-end processes.
-
Webinars & Videos|
How End-to-End Processes Relate to APQC's Process Classification Framework (PCF)
In this video, Madison Lundquist, Principal Research Lead for APQC’s process and performance management research area, discusses how end-to-end processes relate to APQC’s…
-
Webinars & Videos|
Who Are the People of Process?
Effective process management is built on a foundation of dedicated process roles and responsibilities, both in the business and a dedicated process management function. In a…
-
Webinars & Videos|
Member Storytime: Integrating KM and Process for Success
In this "Special Edition" webinar, Adeeb Barqawi from ProUnitas and Sean Floyd from Rocketship Public Schools shared their experiences and the value of integrating process…
-
Webinars & Videos|
Managing Process Knowledge
APQC's Jeff Varney, Cindy Hubert, and Lynda Braksiek share valuable insights from the 2023 conference and the latest research into aligning processes and knowledge management…
-
Webinars & Videos|
The Art of Managing Processes Within Management Systems
Improvement of a process and maintaining a process framework is often a responsibility given to Business Process Analysts, Process Engineers and Business Excellence Managers…
-
Webinars & Videos|
Process Management Roles All Organizations Should Have
According to APQC’s 2023 priorities research, more than one-third of organizations have identified key skillsets individuals should have as a critical component in the…