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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Webinars & Videos
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    Lock Benchmarking in the Supply Chain

    From June 2017 webinar APQC's Joe Tillman interviews Rick Gott on the process of benchmarking W. L. Gore's supply chain. Joe an Rick answer the questions:  What is…