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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Webinars & Videos
Transformation from Within: Our OpEx Journey
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Webinars & Videos
Launching the Right Quality Initiatives
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Webinars & Videos
Road to Discovery: U.S. Army Engineer Research and Development Center
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Webinars & Videos
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Webinars & Videos
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Webinars & Videos
Tips to Motivate Knowledge Sharing and Reuse (Community Call)
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Webinars & Videos
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
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Webinars & Videos
Knowledge Mapping in Action (Community Call)
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Webinars & Videos
Communities of Practice: A Decade of Evolution (Community Call)
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Webinars & Videos
Workplace Mentoring for Technical and Nontechnical Audiences (Community Call)
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Webinars & Videos
Wikimedia Loves Knowledge (Community Call)
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Webinars & Videos
SCM Webinar July 2015: Innovation in Financial Services
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
