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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
Transformation from Within: Our OpEx Journey
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Webinars & Videos
Communities of Practice: A Decade of Evolution (Community Call)
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Webinars & Videos
Workplace Mentoring for Technical and Nontechnical Audiences (Community Call)
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Webinars & Videos
SCM Webinar July 2015: Innovation in Financial Services
Featured Resources
Staff Selections
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Infographics
Benefits of O2C End-to-End Process Management
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Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
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Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
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Reports & White Papers
Sourcing and Procurement Blueprint for Success
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Webinars & Videos
Tools for Re-Engineering Your Processes
