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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Webinars & Videos
Transformation from Within: Our OpEx Journey
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Webinars & Videos
How Do We Do _____? Who Knows?
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Webinars & Videos
2010 - 2020: A Performance Management Odyssey
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Webinars & Videos
Giving Counselors and Support Staff Some Love
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Webinars & Videos
The Next 90 Days: Educators' Panel Discussion
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Webinars & Videos
Supporting Institutional Change Through Employee Engagement and Process Improvement
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Webinars & Videos
Combining Lean Six Sigma with Agile Development and Change Management to Drive Sustainable Change
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Webinars & Videos
Road to Discovery: U.S. Army Engineer Research and Development Center
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Webinars & Videos
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Webinars & Videos
Developing Meaningful Assessment and Reporting Processes
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Webinars & Videos
KM Met Adult Learning: A Love Story (Community Call)
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Webinars & Videos
Master Planning for Innovation Lessons Learned
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
