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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
Using AI to Identify Skill Gaps and Surface Hidden Expertise
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Webinars & Videos
Connect the Virtual Workplace Using Intelligent Search
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Webinars & Videos
Embedding Intelligence in KM: Cognizant Technology Solutions
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Webinars & Videos
Managing KM Change Amidst Failure and Chaos
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Webinars & Videos
Life After Love: What Happens After Communities of Practice Fail?
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Webinars & Videos
Use Culture Accelerators to Super Charge Communities
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Webinars & Videos
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Webinars & Videos
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Webinars & Videos
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Webinars & Videos
Tips to Motivate Knowledge Sharing and Reuse (Community Call)
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Webinars & Videos
KM Met Adult Learning: A Love Story (Community Call)
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Webinars & Videos
Infosys’ Digital Ecosystem for Knowledge Reuse and Automation (Community Call)
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Webinars & Videos
Knowledge Mapping in Action (Community Call)
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
