Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
KM Engagement and Culture FAQ
This guide answers the questions APQC hears most related to engaging employees in knowledge management (KM) and building a knowledge sharing culture across the organization.
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Tools & Templates|
Approaches to Drive KM Adoption and Knowledge Reuse
Knowledge management (KM) only works when employees actually use KM tools and resources, so KM teams need to deploy targeted approaches to incentivize them to do so. The list…
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Tools & Templates|
KM Advocacy and Role-Modeling Checklist for Senior Leaders
This list presents tangible options for executives and organizational leaders to advocate for knowledge management (KM) and role model KM behaviors. APQC recommends that KM…