Resource Library

Now in the Resource Library: Process and Performance Management

This report provides an overview of recently released process and performance management content in APQC's Resource Library, as well as upcoming research, recent webinars,…

Benchmarking Scope Document Template

This scoping template can be used as organizations scope a project and record their plan for benchmarking. It complements APQC's article Scoping a Benchmarking Study.The …

Benchmarking: Quick Reference Guide

This guide provides a brief overview of APQC’s benchmarking methodology, tools, resources, and templates.

APQC's Seven Tenets of Process Management Supporting Content and Best Practices

This resource guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's Seven Tenets…

APQC's Measurement Alignment Worksheet

For measurement to provide real value, an organization must ensure that its measures align with both the strategic goals of the business and employees’ daily work. APQC's…

Interactive Finance Organization Tune-Up Diagnostic

Prepared using data from APQC’s Open Standards Benchmarking Finance Organization survey, this interactive diagnostic in Excel can help you compare your finance function's…

Benchmarking and Improvement Tools

This is an APQC guide with models, techniques, diagrams, charts, and guides that organizations can use in their benchmarking and process improvement efforts. These include…

Failure Modes and Effects Analysis Template

With highly technical processes, systems and technologies have multiple failure modes. How can it fail? What can go wrong with it? Have you ever looked at that systems view…

How to Use a Strategic Alignment Matrix

Strategic planning is a complex activity that requires the coordination of numerous critical elements. Laying out the relationship of elements can reveal weaknesses, clarify…

How To Use The Failure Modes and Effects Analysis Template

With highly technical processes, systems and technologies have multiple failure modes. How can it fail? What can go wrong with it? Have you ever looked at that systems view…

APQC's Benchmarking Project Plan Template (Excel Template)

Organizations can fill out this template as they plan new benchmarking projects. It provides guidance for writing a benchmarking value proposition, determining measures and…

Organizational Readiness Assessment for Benchmarking (Excel Template)

Is your organization prepared to undertake a benchmarking initiative? Complete this assessment to determine what foundational elements need to be in place to begin new…

APQC's Benchmarking Alignment Worksheet (Excel Template)

For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. APQC's Benchmarking…

Benchmarking Partner Selection Tool

This matrix tool is often used by benchmarking teams to determine which organizations to partner with in a study. This article explains how to use the matrix to ensure that…

APQC's Benchmarking Alignment Worksheet

For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. APQC's Benchmarking…