Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Tools & Templates|
Stay Interview Guide
This guide provides example questions for a stay interview. For further guidance on the stay interview process, see How to Conduct a Stay Interview.
-
Tools & Templates|
KM Event Types: Pros and Cons
Events are a great way to engage employees in knowledge management (KM). This tool includes pros, cons, requirements, and case examples for various types of KM.
-
Tools & Templates|
Exit Interview Guide
This guide provides example questions for an exit interview. Select the most appropriate questions for your organization based on its employee base and HR goals.
-
Tools & Templates|
Check-In Meeting Discussion Guide: Employee Version
This quick-reference sheet will help employees prepare for and participate in performance check-in meetings with their managers.
-
Tools & Templates|
Check-In Meeting Discussion Guide: Manager Version
This quick-reference sheet will help managers make sure they hit all the essential points when prepping for and participating in performance check-in meetings with the…
-
Tools & Templates|
Employer Checklist for Improving Employee Engagement
Based on APQC's Engagement and the Employee Experience research, this checklist highlights key steps that employers can take to improve their employee engagement programs.
-
Tools & Templates|
Employee Engagement Strategy Worksheet
HR teams can use this worksheet to outline the goals, strategies, and activities necessary to achieve strategic objectives related to employee engagement. This document…