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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Tools & Templates

    SIPOC Template for Digital Curation

    A SIPOC—suppliers, inputs, process, outputs, customers—is an analysis tool that provides a big picture view of the important elements of a process. Organizations Use SIPOCs…