Resource Library

Now in the Resource Library: Process and Performance Management

Updated in October 2021, this report provides an overview of recently released content in APQC's Resource Library, and upcoming research. Topics include business process…

What to Expect in 2022

At the close of 2021, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2022…

Brainstorming

Brainstorming is a technique for generating creative ideas and solutions through group discussion. This article explains some techniques for effective brainstorming.

Benchmarking and Improvement Tool Glossary

This glossary provides explanations and examples of models, techniques, diagrams, charts, and guides for use in benchmarking. These include tools for analysis, planning,…

Benchmarking: Two Tales of Success

Benchmarking is perhaps the most effective process and performance improvement tool—but it only works if you use it. In this session, Boeing and EY will share how they worked…

Benchmarking: Quick Reference Guide

APQC's benchmarking reference guide provides a brief overview of APQC's benchmarking methodology, tools, resources, and templates.

APQC's Benchmarking Project Plan Template (Excel Template)

Organizations can fill out this template as they plan new benchmarking projects. It provides guidance for writing a benchmarking value proposition, determining measures and…

Organizational Readiness Assessment for Benchmarking (Excel Template)

Is your organization prepared to undertake a benchmarking initiative? Complete this assessment to determine what foundational elements need to be in place to begin new…

APQC's Benchmarking Alignment Worksheet (Excel Template)

For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. APQC's Benchmarking…

APQC's Benchmarking Alignment Worksheet

For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. APQC's Benchmarking…

Scoping a Benchmarking Study (Excel Template)

The following document template can be used to scope the project and record the plan for benchmarking or as a starting place for creating such documentation. Note: This is…

Benchmarking Partner Selection Tool

This matrix tool is often used by benchmarking teams to determine which organizations to partner with in a study. This article explains how to use the matrix to ensure that…

APQC's Glossary of Benchmarking Terms

This glossary defines the common terms and concepts associated with benchmarking.

Supply Chain Benchmarking: What, Why, and How

In this April 2018 webinar presented by APQC's Senior Principal Research Lead for Supply Chain Management, Marisa Brown, gain actionable insights into supply chain…

Process and Performance Management Challenges and Solutions for 2018

At the start of this year, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in…