Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Boundless Benchmarking: Revolutionizing Business Models With Open Standards
Benchmarking continues its reign as one of the most popular and effective management tools used. Even great management tools cannot stand still and must evolve if they are to…
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Reports & White Papers|
Benchmarking 2022: Evolution of Strategic Value Survey Report
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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Reports & White Papers|
Workforce Diversity, Equity, and Inclusion: Survey Report
Find out how organizations across industries and the globe are approaching diversity, equity, and inclusion. Based on a survey of DEI leaders, this report provides insights…
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Reports & White Papers|
Becoming an Effective Finance Business Partner: Survey Report
Business stakeholders have always needed a key point of contact within finance to provide answers and guidance. As the importance of data-based decisions has grown and the…
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Reports & White Papers|
Strategic Planning for Knowledge Management
Strategic planning for knowledge management is important because it helps you operationalize your KM strategy and determine the resources needed to support it. This white…
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Reports & White Papers|
Applying Knowledge Management in the Business: Survey Report
In 2022, APQC surveyed 221 KM professionals to learn how KM programs interact with internal customer groups and how KM plays out in different parts of the business. This…
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Reports & White Papers|
Managing Mergers and Acquisitions Survey Report
Most merger & acquisition (M&A) deals tend to fall apart in the integration phase. Whether it’s underestimating the costs of integrations, setting unrealistic timelines,…
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Reports & White Papers|
Robotic Process Automation in Supply Chain: 2022 Current State
APQC asked supply chain professionals about the use and planned adoption of robotic process automation (RPA) in supply chain in 2022. Robotic Process Automation refers to…
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Reports & White Papers|
2022 KM Program Benchmarks and Metrics Survey Report
In 2022, APQC surveyed more than 400 KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business…
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Reports & White Papers|
Supply Chain Planning Practices: Cross-Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
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Reports & White Papers|
The Future of Finance Talent Survey Report
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Reports & White Papers|
Supplier Relationship Management 2022 Quick Poll Summary Report
APQC collected information from 226 people about the use and planned adoption of supplier relationship management within their supply base in April 2022. Supplier…
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Reports & White Papers|
Dive Into Data Visualization
In March of 2022, APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools.
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Reports & White Papers|
Order-to-Cash: Managing for Success in Disruptive Times (Report)
APQC and the Digital Supply Chain Institute (DSCI) collaborated on an in-depth examination of how organizations are handling and improving their end-to-end order-to-cash (O2C…
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Reports & White Papers|
Order-to-Cash: Best Practices Report
APQC’s Order-to-Cash: Best Practices Report provides a best practices for optimizing O2C through strategy and structure, people, process, technology, and measurement…
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