
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
How Excellent KM Programs Measure Progress and Value
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Reports & White Papers
Recognizing and Rewarding KM Participation
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Reports & White Papers
Gender Gaps in the Digital Workplace
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Reports & White Papers
How Mature Is Your KM Program?
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Reports & White Papers
Virtual Collaboration: Rules of the Road
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Reports & White Papers
Knowledge Management: Creating Context for a Connected World
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Reports & White Papers
Choosing the Right Knowledge Transfer Approach
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Reports & White Papers
Intersection of Data, Process, and Knowledge Management
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Reports & White Papers
Breaking the Barriers to Knowledge Sharing
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Reports & White Papers
Innovation in the Face of Disruption: 2020 KM Trends Survey Report
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Reports & White Papers
Knowledge Management Training for Every Career Stage
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Reports & White Papers
Defining a Value Proposition and Business Case for Your KM Program
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Reports & White Papers
Enterprise Content and Collaboration in the Cloud: Survey Report
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes