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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
2019 Process and Performance Management Priorities and Challenges Survey Summary
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Reports & White Papers
Breaking Down Silos for Operational Excellence (Best Practices Report)
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Reports & White Papers
Context for Decision Making: 2016 Value of Benchmarking Report
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Reports & White Papers
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility: Best Practice Report
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Reports & White Papers
Improving Process Management Maturity: The Role of the Seven Tenets of Process Management
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
