Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Reports & White Papers|
Reinventing Supplier Relationship Management
APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
-
Reports & White Papers|
Big Data and Advanced Analytics in Supply Chain Quick Poll Summary Report
APQC conducts periodic quick polls in supply chain to collect information from supply chain professionals about the use and planned adoption of emerging technologies and key…
-
Reports & White Papers|
Digital Transformation in Supply Chain Quick Poll Summary Report
APQC conducts periodic quick polls in supply chain to collect information about the use and planned adoption of emerging technologies and key practices.In October 2022, we…
-
Reports & White Papers|
Sales & Operations Planning in Supply Chain Quick Poll Summary Report
APQC conducts periodic quick polls in supply chain to collect information from supply chain professionals about the use and planned adoption of emerging technologies and key…
-
Reports & White Papers|
Robotic Process Automation in Supply Chain: 2022 Current State
APQC asked supply chain professionals about the use and planned adoption of robotic process automation (RPA) in supply chain in 2022. Robotic Process Automation refers to…
-
Reports & White Papers|
Supplier Relationship Management 2022 Quick Poll Summary Report
APQC collected information from 226 people about the use and planned adoption of supplier relationship management within their supply base in April 2022. Supplier…
-
Reports & White Papers|
Artificial Intelligence in Manufacturing Survey Report
In 2020, APQC conducted a survey to examine the use of AI for manufacturing. This report explores trends in AI and its adoption and impact on employees in manufacturing. …
-
Reports & White Papers|
2021 Supply Chain Priorities and Challenges: White Paper
In its seventh annual Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead…
-
Reports & White Papers|
2021 Supply Chain Challenges and Priorities: Survey Report
In this survey report, learn the results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas of…
-
Reports & White Papers|
AI: Construction's New Frontier of Digital Enablement
Identifying the right processes and tasks that can be automated while executing proper change management is critical. One of the most cutting-edge forms of technology that…
-
Reports & White Papers|
Optimizing the End-to-End Order-to-Cash Process
This APQC white paper sponsored by Esker Inc. paper focuses on key drivers for an effective end-to-end Order-to-Cash (O2C) process. It includes the activities encompassing…
-
Reports & White Papers|
Supply Chain Planning: Blueprint for Success
APQC’s Supply Chain Planning: Blueprint for Success details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
-
Reports & White Papers|
Reactive to Proactive: The Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
-
Reports & White Papers|
Working From Home in Supply Chain: Quick Poll Summary
APQC and Supply Chain Management Review collected information from 294 supply chain professionals specifically about the state of working from home for people in supply chain…
-
Reports & White Papers|
Process Mining 101: Bridging Data and Process for Real-World Insights
Process mining is a process analysis method that, in many ways, turns traditional business process management (BPM) on its head. Instead of analyzing processes with sticky…
Measure Spotlight Results
(1 - 5 of 3567 Results)Business entity revenue per business entity FTE
Selling, general, and administrative (SGA) costs as a percentage of business entity revenue
Total cost of continuing operations as percentage of revenue
First contact resolution rate for your HR service center
Cost of goods sold as a percentage of revenue
