Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Reports & White Papers|
Best Practices for Driving Agility: Better Structures and Strategy Practices
Through the pandemic, even the most traditional, well-established organizations gained real-world experience being agile. Now the question is whether they have the structures…
-
Reports & White Papers|
2021 Process and Performance Management Priorities and Challenges Survey Report
In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This report…
-
Reports & White Papers|
2019 Process and Performance Management Priorities and Challenges Survey Report
In December of 2018, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners as they move into 2019…
-
Reports & White Papers|
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
Integrating or aligning quality audits with internal process management, organizations are able to improve the ease of their external audits and reduce redundant or…
-
Reports & White Papers|
Breaking Down Silos for Operational Excellence (Best Practices Report)
Operational excellence can be defined as the ability to meet—or ideally exceed—the targets and metrics set by senior management every year. However in many organizations…
-
Reports & White Papers|
Best Practices in Process Frameworks
The most common reason that people use process frameworks is to understand how processes relate to each other by grouping them into a classification structure. This, in turn,…
-
Reports & White Papers|
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility: Best Practice Report
More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
-
Reports & White Papers|
Improving Process Management Maturity: The Role of the Seven Tenets of Process Management
APQC’s Seven Tenets of Process ManagementSM consistently form the foundation for successful process management programs and initiatives. If leaders focus on building…
