Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
COVID-19 Organizational Survival Guide
Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…
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Reports & White Papers|
Leading Effective Change: The Roles of Leaders in Change Management
As the pace and scale of organizational change continues to grow, so does the need for formal change management. Organizations have made significant investments in change…
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Reports & White Papers|
Upping Your Change Engagement Game
At its core change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set of…