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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Number of business entity employees per FTE that performs the process group "manage employee information"

Number of business entity employees per FTE that performs the process group "redeploy and retire employees"

Number of business entity employees per FTE that performs the process group "reward and retain employees"

Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"

Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
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