Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Reports & White Papers|
2021 Process and Performance Management Priorities and Challenges Survey Report
In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This report…
-
Tools & Templates|
APQC's Seven Tenets of Process Management Interactive Framework
This interactive framework guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's…
-
Reports & White Papers|
2019 Process and Performance Management Priorities and Challenges Survey Report
In December of 2018, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners as they move into 2019…
-
Reports & White Papers|
Context for Decision Making: 2016 Value of Benchmarking Report
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
-
Reports & White Papers|
Improving Process Management Maturity: The Role of the Seven Tenets of Process Management
APQC’s Seven Tenets of Process ManagementSM consistently form the foundation for successful process management programs and initiatives. If leaders focus on building…
Measure Spotlight Results
(1 - 5 of 231 Results)Number of business entity employees per FTE that performs the process group "develop and counsel employees"
Number of business entity employees per FTE in learning administration
Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of FTEs that perform learning administration activities per $1 billion revenue
Total cost to perform the compliance and ethics services function as a percentage of selling, general, and administrative cost (SG&A)
