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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Presentation Slides
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    What to Expect in 2022

    At the close of 2021, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2022…