
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
How to Make Change Sustainable in an Era of Constant Change
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Presentation Slides
Program Management Office: Simple PCF Drawings to Improve the Marriage Between IT and the Business
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Presentation Slides
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
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Presentation Slides
PRIDE and Project Discipline: Integrated Approaches To Driving Results
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Presentation Slides
Engaging Leaders to Engage Employees Through the Journey of Change
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Presentation Slides
What Drives Organizational Agility?
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Presentation Slides
What's Keeping Your Peers Up at Night?: 2016's Process and Performance Management Challenges
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration