Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides
Exploring Excellence in Knowledge Management
-
Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
-
Presentation Slides
Content Delivery for the Digital Workplace
-
Presentation Slides
Smarter Content Delivery for the Digital Workplace
-
Presentation Slides
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
-
Presentation Slides
You Can't Have One Without the Others: Knowledge, Process, and Change Management for Improvements
-
Presentation Slides
Making KM Agile at BUPA Health Insurance (Slides)
-
Presentation Slides
KM in the Era of Digital and Smart Technologies (Slides)
-
Presentation Slides
Getting More Value Out of Content (Slides)
-
Presentation Slides
Getting More Value Out of Content with Auto-classification (Slides)
-
Presentation Slides
Fueling High Value Content Curation and Delivery (Slides)
-
Presentation Slides
Knowledge Managed: Reverse Engineering a Successful KM Strategy (Slides)
-
Presentation Slides
Leveraging Experts and Employees to Build, Grow & Sustain an Enterprise Wiki-Encyclopedia (Slides)
-
Presentation Slides
Transforming Cognitive Interview Learnings into Global Competency Development
-
Presentation Slides
Information Overload: Disseminating the Right Information at the Right Time
Featured Resources
Staff Selections
-
Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
-
Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
-
Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
-
Reports & White Papers
Engagement & The Employee Experience: Survey Report
-
Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
-
Articles
Drivers of Analytics Program Effectiveness
-
Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
-
Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
-
Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
