Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides|
Content and Collaboration in the Cloud: Community Call Slides
The move to digital platforms like Microsoft Office 365 and Google G-Suite is currently affecting half of KM programs, with more taking the leap every month. In this webinar,…
-
Presentation Slides|
Setting up a Community of Practice for Data Scientists
This presentation from APQC's 2019 KM Conference describes the process for how BBVA set up a global community of practice for its data scientists. The community is based on…
-
Presentation Slides|
Capturing and Applying Lessons Learned Within the Organization
At APQC's 2016 Knowledge Management (KM) conference, Sarah Craig, a lookbacks and lessons learned lead at Nexen, spoke on how to better capture lessons learned through…
-
Presentation Slides|
Leveraging SharePoint for Engaging and Cost Effective KM Tools
At APQC's 2016 Knowledge Management (KM) Conference, Matt Gehrig, who works in business technology for Pfizer Global Services (PGS), discussed how PGS is leveraging out of…
Measure Spotlight Results
(1 - 5 of 497 Results)Number of end users serviced by the IT function per IT function FTE
Length in years of information architecture planning horizon
Total IT cost, excluding depreciation/amortization, as a percentage of revenue
Percentage of IT costs, excluding depreciation/amortization, allocated to cognitive solutions or technologies
Percentage of IT costs, excluding depreciation/amortization, allocated to cloud
