Resource Library

Optimizing Working Capital through a Digital Shared Services Center

As the biggest global crisis continues to unfold, SSCs retain their foothold as one of corporates' key levers to meet the pandemic's working capital demands. Establishing a…

What's Really Happening in HR? Highlights from APQC's New Survey

In this webinar, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker shares the results of APQC's survey on the current state of the HR function. During…

Planning, Budgeting, and Forecasting: Best Practices for Rising Above Uncertainty

As we move into the opportunities of the new year, now more than ever, the CFO and its business partners need the crucial performance analyses and decision support provided…

Why Knowledge-Centric Organizations Need Enterprise Search to Thrive

A key to successful knowledge management is ensuring information is easily accessible. But when it’s stored across different repositories, in all different formats, it has a…

Understanding Procurement Benchmarks and Best Practices

In this September 2020 webinar, learn from APQC's Senior Principal Research Lead, Marisa Brown, about insights in sourcing and procurement from recent APQC research.  …

Opportunities and Impact for Knowledge-Sharing Amid COVID-19

Advanced technologies, new ways of working, and shifts in workforce composition are rendering traditional views of knowledge management obsolete. Get the knowledge management…

How to Improve Supply Chain Planning

In this July 2020 webinar, APQC's Senior Principal Research Lead, Marisa Brown, discusses insights from APQC's newly updated Blueprint for Success: Supply Chain Planning and…

How Neurosciences and Creativity Contribute to Better Change Involvement

Change is an almost pervasive constant in most organizations these days. Which puts stress on the teams managing the change, and can result in a natural resistance during…

APQC Finance Analytics Study Report Out and Cementos Argos Case Study

Analytics is an increasingly important part of finance’s role as strategic business partner, helping derive key business insights and support better decision making by…

Selecting Data Visuals for Financial Reporting and Dashboards

According to the APQC Leading Practices for Financial and Managerial Reporting survey, bar/column charts, line charts, and pie charts are by far the most common visuals used…

Big Events, Innovation, and Growth: A Leadership Playbook for Today’s Uncertain Times

In this APQC webinar, Scott Anthony, senior partner at Innosight and author of books such as Dual Transformation and The Silver Lining and articles such as “Lies Leaders Tell…

Transforming Credit-to-Cash at Cargill

This APQC webinar features Gunther Smets, Global Credit-to-Cash Process Manager at Cargill, discussing how Cargill transformed its credit-to-cash process, including the…

Assessing the Risk of Your Process During Disruption

Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides…

Managing Knowledge Across the Employee Lifecycle

Every employee can benefit from knowledge management, but a new hire will benefit from different KM resources and activities than an expert nearing retirement. In this…

What's Ahead for Process and Performance Management in 2020

At the close of 2019, APQC's process and performance management (PPM) group conducted its annual survey to understand the common challenges and priorities of practitioners in…