Resource Library

Introduction to Learning & Development Measures

During the third webinar of a 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure learning and…

Back to School Edition: Building Effective and Long-lasting Communities of Practice (Slides)

Communities of practice are a knowledge management (KM) approach and remain foundational to the success of many KM programs and disciplines. APQC defines communities of…

Trends in Learning & Development: Measuring L&D Effectiveness and Impact

During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…

Introduction to HR Function Measures

During the first webinar of a 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the HR function,…

The Latest Trends and Performance Levers for HR Shared Services Organizations

For more than 10 years, ScottMadden and APQC have gathered benchmarks and trends specific to HR Shared Services through a custom benchmarking study focused exclusively on the…

Optimizing Working Capital through a Digital Shared Services Center

As the biggest global crisis continues to unfold, SSCs retain their foothold as one of corporates' key levers to meet the pandemic's working capital demands. Establishing a…

What's Really Happening in HR? Highlights from APQC's New Survey

In this webinar, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker shares the results of APQC's survey on the current state of the HR function. During…

Planning, Budgeting, and Forecasting: Best Practices for Rising Above Uncertainty

As we move into the opportunities of the new year, now more than ever, the CFO and its business partners need the crucial performance analyses and decision support provided…

Why Knowledge-Centric Organizations Need Enterprise Search to Thrive

A key to successful knowledge management is ensuring information is easily accessible. But when it’s stored across different repositories, in all different formats, it has a…

Opportunities and Impact for Knowledge-Sharing Amid COVID-19

Advanced technologies, new ways of working, and shifts in workforce composition are rendering traditional views of knowledge management obsolete. Get the knowledge management…

How to Improve Supply Chain Planning

In this July 2020 webinar, APQC's Senior Principal Research Lead, Marisa Brown, discusses insights from APQC's newly updated Blueprint for Success: Supply Chain Planning and…

APQC Finance Analytics Study Report Out and Cementos Argos Case Study

Analytics is an increasingly important part of finance’s role as strategic business partner, helping derive key business insights and support better decision making by…

Selecting Data Visuals for Financial Reporting and Dashboards

According to the APQC Leading Practices for Financial and Managerial Reporting survey, bar/column charts, line charts, and pie charts are by far the most common visuals used…

Big Events, Innovation, and Growth: A Leadership Playbook for Today’s Uncertain Times

In this APQC webinar, Scott Anthony, senior partner at Innosight and author of books such as Dual Transformation and The Silver Lining and articles such as “Lies Leaders Tell…