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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
The People Factor - Developing Competitive Advantage Through Sharing
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Presentation Slides
Knowledge Mapping in Action (Slides)
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Presentation Slides
Communities of Practice: A Decade of Evolution (Slides)
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Presentation Slides
A People-Focused Vision of KM (Slides)
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Presentation Slides
Surviving the Enterprise Social Network Hype Cycle (Slides)
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Presentation Slides
Keep Calm and Ignore the Rules: A Path to Community Awesomeness
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Presentation Slides
How "Upskilling" Employees and Customers via Search Drives the Bottom Line
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Presentation Slides
The Intersection of Content Delivery, Expertise Location, and Social Collaboration
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
