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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Embedding Intelligence in KM: Cognizant Technology Solutions
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Presentation Slides
The Mercer Brain: The Brain Behind Content Findability
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Presentation Slides
Use Culture Accelerators to Super Charge Communities
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Presentation Slides
Being Agile: Adapting Design Processes
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Presentation Slides
Four Steps to Improve & Monetize Your Process Improvement Program
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Presentation Slides
Value Chains, Policy Busting and Concept Models - Key Engineering Techniques for Escaping Silos
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Presentation Slides
The People Factor - Developing Competitive Advantage Through Sharing
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Presentation Slides
Infosys’ Digital Ecosystem for Knowledge Reuse and Automation
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Presentation Slides
Transforming the Employee Experience at IBM
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Presentation Slides
Tune up Your Training Process Using Benchmarks and Best Practices
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Presentation Slides
Digital Intelligence: KM for Futuristic Business
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Presentation Slides
Do's and Don'ts When Implementing a People-to-People Tool
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Presentation Slides
Measuring the Results of and Forecasting Benefits from KM
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Presentation Slides
The Revolution Starts Here: Using AI to Transform KM
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Presentation Slides
A People-Focused Vision of KM
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
